Beschreibung Institutionalization of Usability: A Step-by-step Guide. "Some argue the big advances in our impact on design and usability will come from better methods. Some argue they will come from earlier involvement in the development process. The biggest impact, however, will come as more and more companies realize the benefits of user-centered design and embrace it. Eric offers a practical road map to get there."—Arnie Lund, Director of Design and Usability, Microsoft Corporation "This book is a great how-to manual for people who want to bring the benefits of improved usability to their companies. It's thorough yet still accessible for the smart businessperson. I've been working with user-centered design for almost 20 years and I found myself circling tips and tricks."—Harley Manning, Research Director, Forrester Research "This book should be required reading for all executive champions of change. It does an excellent job in laying the foundation for incorporating usability engineering concepts and best practices into corporations. Business success in the new economy will greatly depend on instituting the changes in design methods and thinking that are so clearly and simply put forth in this very practical and useful book."—Ed Israelski, Program Manager—Human Factors, Abbott Laboratories "For those of us who have evangelized usability for so many years, we finally have a book that offers meaningful insights that can only come from years of practical experience in the real world. Here is a wonderful guide for all who wish to make usability a 'way of life' for their companies."—Felica Selenko, Principal Technical Staff Member, AT&T "Dr. Schaffer's mantra is that the main differentiator for companies of the future will be the ability to build practical, useful, usable, and satisfying applications and sites. This is a book that provides the road map necessary to allow your organization to achieve these goals." —Colin Hynes, Director of Site Usability, Staples, Inc. "Eric's methodology helped RBC Royal Bank's online banking complete a new user interface, and provided a blueprint for making usable designs a routine part of our development process. The site became successful in making money, saving money, and increasing customer satisfaction—evidencing the effectiveness of his approach."—Carolyn Burke, Senior Manager, e-Commerce and Payments Strategy, RBC Royal Bank of Canada "If you're tasked with bringing usability to a large organization, this book is for you (and your boss). Informed by years of case studies and consulting experience, Eric provides the long view, clearly describing what to expect, what to avoid, and how to succeed in establishing user-centered principles at your company."—Pat Malecek, User Experience Manager, AVP, CUA, A.G. Edwards & Sons, Inc. "Usability issues are a key challenge for user-interface development of increasingly complex products and services. This book provides much-needed insights to help managers achieve their key objectives and to develop more successful solutions."—Aaron Marcus, President, Aaron Marcus and Associates At one time, computer hardware was the key differentiator in information technology—what gave an organization its competitive edge. Then, as hardware prices fell, software took center stage. Today, software has become a broadly shared commodity, and a new differentiator has emerged—usability. Applications, including Web sites, are usable if they are practical, useful, easy to work with, and satisfying. Usability is now the factor likeliest to give an organization a distinct advantage. Institutionalization of Usability shows how to make user-centered design and development a routine practice within an enterprise. Other excellent books explain precisely how to make software usable; this book builds on that foundation, and focuses instead on how to get usability recognized and incorporated into an organization's values and culture. Based on author Eric Schaffer's extensive experience, the book provides a solid methodology for institutionalizing usability, guiding readers step by step with practical advice on topics like organizational change, milestones, toolsets, infrastructure, and staffing requirements needed to achieve fully mature usability engineering. Learn how to: Educate your organization about the importance of usability Hire and coordinate usability staff and consultants Plan the standards, design, and implementation phases Retrofit a method that has added user-centered activities Recruit participants for usability interviews and testing Select the right staff and project to showcase—by timeline, user impact, and visibility Evangelize, train and mentor staff, and support the community Whether you are an executive leading the institutionalization process, a manager supporting the transition, or an engineer working on usability issues, Institutionalization of Usability will help you to build usability into your software practices.
Institutionalization of Usability: A Step-by-step Guide by ~ [(Institutionalization of Usability: A Step-by-step Guide)] [by: Eric Schaffer] / Eric Schaffer / ISBN: / Kostenloser Versand fĂŒr alle BĂŒcher mit Versand und Verkauf duch .
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Institutionalization of usability: a step-by-step guide ~ Based on author Eric Schaffer's extensive experience, the book provides a solid methodology for institutionalizing usability, guiding readers step-by-step with practical advice on topics like organizational change, milestones, toolsets, infrastructure, and staffing requirements needed to achieve fully mature usability engineering.
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Institutionalization of UX: A Step-by-Step Guide to a User ~ Institutionalization of Usability, Second Edition, shows how to systematically integrate usability into software processes and create a corporate culture that delivers information systems which are both practical and satisfying to use. HFI founder and CEO Eric Schaffer draws on his firm's world-class experience promoting software usability within more than 100 FortuneÂź 500 companies, offering .
Institutionalization of UX: A Step-by-Step Guide to a User ~ Chapter 1. The Executive Champion We donât need a train wreckâmost executives are interested. The value of classic usability. The value of advanced user experience design. The CEO wants a ⊠- Selection from Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice, Second Edition [Book]
How to Support Institutionalization of a Mature UX - HFI ~ A Step-by-Step Guide to a User Experience Practice by Dr Eric Schaffer and Apala Lahiri of Human Factors International . Learn more > How to Support Institutionalization of a Mature UX Practice. This course focuses on the skills and knowledge also covered in the Certified User Experience Analyst (CXA) TM examination. Institutionalization (I-19) of user experience (UX) is a must if you want to .
Institutionalization of UX: A Step-by-Step Guide to a User ~ Institutionalization of UX shows how to develop a mature, user-centered design practice within an enterprise. Eric Schaffer guides readers step by step through a solid methodology for institutionalizing UX, providing practical advice on the organizational change, milestones, toolsets, infrastructure, staffing, governance, and long-term operations needed to achieve fully mature UX engineering.
In This Issue Thatâs a Good Question! ~ Institutionalization of Usability: A Step-by-Step Guide...24 2 Usability Interface Volume 11, Issue 4 / May 2005 Usability Interface is a quarterly publication of the STC Usability Special Interest Group published February, May, August, and October. Manager: Karen Bachmann (karen@seaconinc)
Institutionalization of UX: A Step-By-Step Guide to a User ~ Institutionalization of UX: A Step-By-Step Guide to a User Experience Practice / Eric Schaffer, Apala Lahiri / ISBN: 9780321884817 / Kostenloser Versand fĂŒr alle BĂŒcher mit Versand und Verkauf duch .
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Creating a Culture of Usability ~ Usability is an ongoing iterative practice that involves observing our patrons using our resources. Usability testing is a cycle, as Krug simply states, âyou make something, test it, fix it, test it againâ (2006, p. 135). It is most frequently associated with websites and incorporates a range of tools and tests to determine if a website is .
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The Ultimate Step-by-Step Guide on Website Usability Testing ~ The Ultimate Step-by-Step Guide on Website Usability Testing Brian Jackson, September 12, 2020 47 Shares . 16 . Flowchart download as vector. And there you have it! You now have a task analysis to use when conducting tests and setting up your metrics. Chances are that youâll amend your task analysis once youâre actually in testing, but having at least two or three tasks ahead of time .
Usability Inspection Methods: Book by Jakob Nielsen ~ This extremely practical guide offers you a unique opportunity to learn them from the women and men who invented the techniques. With the help of numerous real-life case studies, the authors give you: Step-by-step guidance on all important methods now in use, including the heuristic evaluation method, the pluralistic walkthrough method, the cognitive walkthrough method, and more.